University of Iowa

Student Financial Aid (SFA)

  • All student aid (awards, prizes and other similar forms of payment) to a student (defined as anyone enrolled in formal course work currently or during the last six months) must be processed through MAUI Departmental Scholarships & Grants Workflow.
    • Awards need to be entered well before the first bill date to reach a student's account and cover tuition and fees.
    • New users to this system need to request access by completing the MAUI Online Access Request Form with the appropriate sections found under the Billing section.
    • If you have questions about using the MAUI scholarship workflow, please e-mail Treasury-stdfinsvcs@uiowa.edu.
  • Student Financial Aid Process:
    • Awards can be "initiated" by a departmental unit, SFA or based on a human resource transaction in the case of Graduate Students covered under the COGS contract.
    • SFA "releases" awards to UI Billing.  Once an award has been released by SFA, a student resource is created within MAUI Resource Management.
    • UI Billing then "disburses" awards and applies them to student Ubill or a check is generated thru Accounts Payable.  The disbursement transaction generates the expense entry posted to the UI General Ledger.
    • Please note:  Along the process, certain criteria are verified by SFA and UI Billing to ensure award eligibility.
  • How to determine what awards have not yet been released to the student?
    • Log into MAUI.
    • Select "Reports" under the list of common dashboards.
    • Select "Financial Aid" as the system for which you would like to view available reports.  
    • Select "Awards Not Released to Billing".
    • If you do not have access to this report, click the "FAQ" under Financial Aid for instructions on how to gain access.
  • Awards not yet released to student billing?  Things to note about awards not yet released:
    • Most aid will not release to UI Billing from SFA until 10 days before the start of a session.
    • Award disbursements may be made in full or in partial amounts.
    • If a student has other financial aid, the departmental funds can automatically be put on hold when it goes through the MAUI Scholarship Workflow until a staff member in SFA reviews the total aid package.
    • SFA tries to review all awards daily, but sometimes it can take up to 3 business days for the review before the aid can be released.  At the beginning of each semester it can take longer because of the volume of scholarship entries being processed.
    • Collegiate Budget Officer's should encourage departments to sent their funds through the Scholarship Workflow as early as possible.
  • How to research awards processed at the departmental level but not yet released by Student Financial Aid?  Things to check before contacting Student Financial Aid:
    • Registration?  Did the student register for the semester that the award indicated on the Departmental Scholarship form?
    • Enrollment?  Did the student enroll for the minimum number of hours noted on the Departmental Scholarship form?
    • Assessment?  If the Departmental Scholarship form indicated that the award was "non-refundable" - did the student have other sufficient aid to cover the semester assessment?
    • Loans?  In addition to enrollment or other criteria being met, prior to the disbursement of loans, students must sign the promissory note.  If a loan has not been released and you want to check the status - please contact the Office of Student Financial Aid or 335-1450 and ask for a counselor.
    • Graduate Student COGS Scholarship?  COGS awards are based on the HR appointment and will always be released to UI Billing as long as the student is enrolled and the award does not create an over award, in which case additional review is required by Student Financial Aid.  Questions about COGS disbursements can be directed to the Graduate College, or UI Billing.
    • Still unsure?  If your department does not currently have an SFA administrative contact, contact Student Financial Aid @ financial-aid@uiowa.edu or by calling 335-1450 and ask for a counselor.
  • Need to cancel an award?  If an award coming through scholarship workflow needs to be canceled or adjusted, departments can contact either maui-billing@uiowa.edu or treasury-stdfinsvsc@uiowa.edu.